1. Introduction

Countywide Stairlifts are committed to protecting the privacy and personal data of our website visitors, customers, and users of our stairlift products and services. This privacy policy explains how we collect, use, disclose, and protect your personal data and your rights regarding the information you provide to us. By accessing our website and using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect various types of personal data when you visit our website or use our services, including:

2.1. Personal Identifiable Information (PII): We may collect your name, contact information (such as email address, phone number, and mailing address), and other data you voluntarily provide when you contact us, request information, or use our services.

2.2. Usage Data: We may collect information about your interactions with our website and services, including your IP address, browser type, device information, and pages visited. We use cookies and similar technologies for this purpose.

3. How We Use Your Data

We use your personal data for the following purposes:

3.1. Providing Services: To provide you with information about our stairlift products and services, fulfill your requests, and process orders.

3.2. Communication: To respond to your inquiries, send administrative emails, updates, or service notifications.

3.3. Improvement: To analyze and improve our website, services, and user experience.

3.4. Legal Obligations: To comply with applicable laws and regulations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about your preferences and website usage. By using our website, you consent to the use of cookies as described in our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

5.1. Service Providers: Third-party service providers who help us operate our website and provide our services.

5.2. Legal Requirements: When required by law or legal process, or to protect our rights, privacy, safety, or property.

6. Your Rights

You have certain rights regarding your personal data, including:

6.1. Access: You can request access to the personal data we hold about you.

6.2. Rectification: You can request that we correct inaccurate or incomplete data.

6.3. Erasure: You can request the deletion of your data in certain circumstances.

6.4. Objection: You can object to the processing of your data.

6.5. Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided in Section 9.

7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

8. Changes to this Policy

We may update this Data and Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Data and Privacy Policy or how we handle your personal data, please contact us.